How Scriber collects, uses, and shares account and payment data.

This policy covers the information Scriber collects from visitors, creators, and supporters; how payments are handled through Stripe; what creators can access about supporters; and the privacy choices available to users.

Section 1

Introduction

This Privacy Policy explains how Scriber collects, uses, stores, and shares personal information when you browse the site, create an account, publish a creator page, support a creator, or otherwise use the platform.

It applies to visitors, creators, and supporters. If a creator collects or uses your information outside Scriber, that creator may have separate privacy practices that are not controlled by Scriber.

Section 2

Information we collect

We collect information you provide directly, information generated through platform activity, and limited payment metadata from our payment partners.

Account information

When you create or manage an account, we may collect:

  • Name
  • Email address
  • Password, stored in encrypted or hashed form
  • Profile details, creator bios, links, and offering information you choose to publish
  • Customer support messages and account preferences

Payment information

Payment processing and creator payouts are handled through Stripe. Scriber does not store full card numbers or bank account credentials. We may receive limited payment and payout metadata such as transaction status, amount, currency, timestamps, payout status, partial card details, and Stripe account identifiers.

Usage information

We automatically collect certain technical and product activity data, including:

  • IP address, browser type, referral source, and pages visited
  • Device and session information
  • Cookies and similar technologies used to keep the product working
  • Activity related to subscriptions, purchases, and access delivery flows

Section 3

How we use your information

We use personal information to operate and improve Scriber, including to:

  • Create and maintain accounts
  • Process purchases, subscriptions, refunds, and creator payouts
  • Deliver purchased access, product emails, and important account notices
  • Respond to support requests and troubleshoot issues
  • Monitor abuse, fraud, unauthorized access, and platform misuse
  • Analyze performance and improve product reliability
  • Comply with legal, accounting, and regulatory obligations

Section 5

Information sharing

We may share personal information in the following situations:

  • With creators and supporters: When you support a creator, that creator receives information needed to fulfill the offering and manage the customer relationship, including your name, email address, and transaction details.
  • With service providers: We work with vendors that help us run the platform, such as Stripe, hosting providers, infrastructure services, email providers, and analytics or security tools.
  • For legal and safety reasons: We may disclose information when required by law or when reasonably necessary to protect users, prevent fraud, or enforce our policies.
  • In a business transfer: Information may be disclosed as part of a merger, acquisition, financing, asset sale, or similar corporate transaction.

We do not sell personal information to third parties.

Section 6

Creator access to supporter data

A core part of Scriber is that creators can manage their audience relationships directly. When you support a creator, that creator may receive:

  • Your name
  • Your email address
  • Transaction and subscription details related to the offering you purchased

Creators are responsible for how they use information made available to them and must comply with applicable privacy and marketing laws.

You can turn creator update emails on or off from Your creators → Subscriptions at any time.

Section 7

Data security

We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, authenticated account access, and ongoing product and infrastructure review.

No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Section 8

Your rights

Depending on your location, you may have rights to:

  • Access or correct personal information associated with your account
  • Request deletion of your account and certain associated data
  • Request a copy of your data where required by law
  • Opt out of marketing communications
  • Manage creator update email preferences for subscriptions or followed creators

To submit a privacy request, contact privacy@scriber.me.

Section 9

Cookies

We use cookies and similar technologies to keep sessions active, remember preferences, protect account access, and understand how the product is used. You can control cookies through your browser settings, although parts of the service may not work properly if essential cookies are disabled.

Section 10

Data retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on the type of data and the reason it was collected.

Section 11

International transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

Section 12

Children's privacy

Scriber is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.

Section 13

Third-party services

Scriber relies on third-party services for payments, hosting, email delivery, and related infrastructure. Those services operate under their own terms and privacy policies, and we encourage you to review them where relevant.

Section 14

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the product, by email, or by updating the effective date on this page.

Section 15

Contact

If you have questions about this Privacy Policy or want to make a privacy request, contact privacy@scriber.me.

For platform rules covering account use, billing, payouts, and prohibited conduct, read the Terms of Service.