Privacy Policy
Last updated: January 2026
1. Introduction
At Scriber, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name
- Email address
- Password (encrypted)
- Profile information you choose to provide
Payment Information
Payment processing is handled by third-party providers (such as Stripe). We do not store your full credit card details. We may receive limited payment information such as the last four digits of your card and billing address.
Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions
- Send important notifications about your account
- Respond to your inquiries and support requests
- Prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Creators/Supporters: When you support a creator, they receive your name and email address to fulfill their offerings and communicate with you.
- Service providers: Third parties that help us operate our platform (payment processors, hosting providers).
- Legal requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Creator Access to Supporter Data
A core feature of Scriber is that creators own their audience data. When you support a creator, they receive:
- Your name
- Your email address
- Transaction details
Creators are responsible for their own use of this data and must comply with applicable privacy laws.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit and at rest
- Secure authentication
- Regular security audits
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
8. Cookies
We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings, though some features may not work properly without them.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law or for legitimate business purposes.
10. Children's Privacy
Scriber is not intended for users under 18 years of age. We do not knowingly collect information from children.
11. International Users
Your data may be transferred to and processed in countries other than your own. By using Scriber, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.
13. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at privacy@scriber.me.